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Shop Ownership Change Process - TikTok Shop Eligibility and Steps

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Shop Ownership Change Process - TikTok Shop Eligibility and Steps

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Published: 2025-10-19 · Source: crawler_authoritative

Tình huống

TikTok Shop sellers wanting to transfer shop ownership. Only supports transfers from individual to corporate/household sellers, or corporate/household to corporate/household sellers. Not supported: individual to individual transfers.

Insight

Eligibility requires: (1) Shop Status is ‘normal’ - shop is not deactivated and no shop closure requested; (2) No ongoing withdrawal requests. Required documentation varies by transfer type: Individual to Corporate/Household needs ID Documentation (current owner), Tax Information, and Novation Agreement (one document). Corporate/Household to Corporate/Household requires Business Registration Certificate, Tax Information, and Novation Agreement (one document). Submission requirements: documents must be clear, in color (no black & white), capture entire document without cutoff, no additional watermarks/logos, untampered, physically undamaged, unexpired and valid, and consistent with registration information (exact name match). Novation Agreement rules: Templates downloadable from submission page; Transferor = previous owner, Transferee = new owner; Individual transferors’ addresses must exactly match ID cards; Do not edit other parts; Must be signed by authorized signatory (owner for individual, business owner for corporate) or include Power of Attorney; Must be signed within past 3 months; Must use Vietnamese only with both parties’ full names. Post-approval limitations: No withdrawals for 24 hours after change; All previous bank accounts unbound - must bind new account under new owner’s name; Previous Thương hiệu Qualification invalid - products deactivated, must reapply; Category Qualifications may be invalid for certain categories - products deactivated, must reapply; Cannot request another ownership change for a period of time after successful transfer; Individual sellers cannot use their ID numbers to register a new shop for a period of time.

Hành động

Step-by-step process: STEP 1 - Go to Seller Center → Account Settings → Qualification Center → Seller Qualification → Begin The Process. Confirm eligibility criteria and complete One-Time Password Verification. STEP 2 - After verification, Reviews checklist of required documents and prepare them. Click ‘Next’. STEP 3 - Submit Current Owner’s information (Personal Information for individual sellers, Business Information for corporate/household sellers). Click ‘Next’. STEP 4 - Select corporation type for new owner. Fill in New Owner’s information, download and complete Novation Agreement, submit new owner’s Tax Information. STEP 5 - Review and confirm all information before submission. Application review takes up to 2 weeks. FAQ: Applications rejected mainly due to supporting document issues - refer to Submission Requirements. Products may be delisted if they require Category or Thương hiệu Qualification tied to previous owner - must reapply for qualifications to re-list.

Kết quả

Shop ownership successfully transferred with limitations: 24-hour withdrawal restriction, bank account unbinding, invalidation of Thương hiệu/category qualifications requiring reapplication, and restrictions on future ownership changes.

Điều kiện áp dụng

Only supports Individual to Corporate/Household OR Corporate/Household to Corporate/Household transfers. Not available for Individual to Individual transfers. Novation agreement must be signed within past 3 months and filled in Vietnamese only.

Nội dung gốc (Original)

Shop Ownership Change Process10/19/2025Account ManagementNote: You will only be able to change ownership from to individual to corporate/household sellers or corporate/household to corporate/household sellers.Eligibility CriteriaBefore you can change the ownership of your shop, you will have to fulfill the following criteriaShop Status is “normal” - this means that your shop is not deactivated and you have not requested for shop closure. No ongoing withdrawal requests Required documentation & Information Please prepare the following documentation and information for submission:Required DocumentationIndividual to Corporate/HouseholdThis Corporate/Household to another Corporate/HouseholdCurrent OwnerNew OwnerCurrent OwnerNew OwnerID Documentation✔️❌❌❌Business Registration Certificate❌✔️✔️✔️Tax Information❌✔️❌✔️Novation Agreement✔️ - One document✔️ - One documentPlease see the section below for more information on the Novation Agreement.Submission Requirements To reduce the likelihood of your submissions being rejected, please ensure that you adhere to the following requirements. All submissions must:Be clear. Please provide a high-quality scan/image that clearly displays all the details.Be in colour. Black & White submissions will be rejected.Capture the entire document, ensuring no part is cut off.Include no additional watermark/logo of your addition.Be untampered. Please provide original documentation without any edits or amendments.Be physically undamaged. If it has been damaged, you may need to replace it before resubmitting.Be unexpired and valid. If it is expired or invalid, you may need to renew/reapply before submitting.Be consistent with information submitted upon registration (e.g., names must be an exact match in documentation & in the Seller Center).Ownership Change Process Follow the steps below to switch your shop ownership:STEP 1 - Confirm EligibilityGo to Seller Center → Account Settings → Qualification Center → Seller Qualification → Begin The ProcessConfirm that you fulfill the eligibility criteria, and carry out the One-Time Password Verification process. STEP 2 - Submission ChecklistOnce you have completed the one-time verification, you’ll be shown a helpful checklist on what you’d need to prepare for submission. After preparing your documentation, click “Next”.STEP 3 - Information SubmissionThe information you will need to submit will differ depending on the type of shop you are registered under (e.g. individual or household/corporate). Left: Personal Information Section (for individual sellers) & Right: Business Information Section (for corporate/household sellers)Fill in the Current Owner’s information. Once done, click “Next”.STEP 4 - New Owner Information SubmissionPlease select the type of corporation that you wish to transfer to. The required information will differ depending on the options you choose.Fill in the information of the New Owner (Note: You will need to download and fill in the Novation Agreement - see below for more information on how to fill this in).Do ensure that you submit the relevant Tax Information of the new owner.STEP 5 - Review your submissionReview and confirm your information prior to submissionWe will review your application and get back to you within 2 weeks.Next Steps for Successful Applications Following the completion of the ownership change, you may encounter a few limitations as you await the approval of your submission.Withdrawal Restrictions: After changing ownership, you cannot make withdrawals for 24 hours for security reasons.Bank Account Binding: All previous bank accounts will be unbound. Please bind a new bank account under the new owner’s name.Brand Qualification: Previous Brand Qualification will be invalid. These products will be deactivated. If you want to re-list products that need these authorisations, please apply for them again.Category Qualifications: For certain product categories, Category Qualifications will be invalid. These products will be deactivated. To re-list them, you need to apply for Category Qualifications again.Future Ownership Change Restrictions: After successfully changing ownership, you cannot request another ownership change for a period of time.Restrictions for Individual Sellers: Once you transfer ownership of your shop, you cannot use your ID numbers to register a new shop for a period of time.Novation Agreement - Submission Requirements Important points to noteTemplates can be downloaded from the submission page. Please download the form, reupload as part of their shop ownership change submission.Please adhere to the Submission Requirements listed above. The Transferor refers to the previous owner who is initiating the transfer.The Transferee refers to the new owner who is taking ownership of the shop. Individual transferors’ addresses should be an exact match of the information on your ID cards. If you registered using a passport, you would need to provide their ID card in the supporting document section.Do not change/edit any other part of the novation agreement.Novation agreement should be signed by an authorised signatoryIndividual sellers → Signatory should be the owner of that shop accountCorporate/household sellers → Signatory should be the owner of the business/corporate entity.Alternatively, a Power of Attorney (POA) document could also be attached as a supporting document as proof that the signatory is authorised to sign on behalf of the corporate entity.Novation agreements should be signed within the past 3 months prior to submission.Novation agreements should be signed and filled with both parties’ full name.Novation agreement & Power of Attorny document should be filled in using Vietnamese only to ensure all information match with other documents that sellers submitFrequently Asked Questions (FAQs) When will I hear back regarding my application?Within 2 weeks.Can I transfer ownership to another Individual Seller? No. Only transfers to Corporate/Household Sellers are supported.Why did my application get rejected? There are various reasons why your application may have been rejected. Please refer to the message on the Qualification Center for more details. Most common reasons for rejections include issues with submitted supporting documents. Please refer to the Submission Requirements section for more details.Why did so many products get delisted upon the transfer? Some products require either Category Qualification or Brand Qualification to be listed. As these qualifications are tied to the previous owner, you will need to reapply for qualification/authorisation before you can re-list these items.Is the content above helpful? 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