Withdraw Seller Account Balance

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Published: 2023-11-15 · Source: crawler_authoritative

Tình huống

TikTok Shop sellers in Vietnam need to withdraw their settled earnings from Seller Account Balance to their bank account. The article applies to Vietnam region and covers manual withdrawal (once every 24 hours) and automatic withdrawal (weekly on Wednesdays).

Insight

After money is settled to the Seller Account Balance, sellers can withdraw it to their bank account. To perform any withdrawal, sellers must first: (1) Set up withdrawal password, and (2) Set up a bank account. Manual Withdrawal process: Step 1 - Go to TikTok Shop Seller Center > Finance > Withdrawals on PC, or Finance section on mobile app; Step 2 - Click “Withdraw”; Step 3 - Enter 6-digit withdrawal password; Step 4 - Select payout method; Step 5 - Click “Continue” on PC or “Withdraw now” on mobile. Sellers can only perform manual withdrawal once every 24 hours (example: if withdrawal at 2:00pm December 29th, next withdrawal only after 2:00pm December 30th). Automatic Withdrawal process: Step 1 - Go to Seller Center > Finance > Withdrawals > Auto-withdrawal settings on PC, or Finance section on mobile app and click “Auto-withdrawals are off”; Step 2 - Check/change primary bank account for auto-withdrawals; Step 3 - Toggle on “Auto-withdrawals” switch. Automatic withdrawals happen once a week on Wednesday. Key comparison: Manual withdrawal is initiated by seller from PC or mobile app to manually chosen bank account, max per time 500,000,000 VND, min 1,000 VND; Auto withdrawal goes to primary bank account. Both methods are free of withdrawal fees. Sellers can still perform manual withdrawal even if auto-withdrawal is activated. Withdrawal arrival time: 4-5 working days depending on bank processing time. Once submitted, withdrawal cannot be cancelled or changed. To check successful withdrawals: on PC under Finance > Withdrawals find “withdrawal” under “Type” column, or Finance > Withdrawals > “Withdrawals” tab; on mobile under Finance > All marked “Withdrawn to bank”, or Finance > Withdrawals. If amount doesn’t show in bank account, contact TikTok Shop support via Seller Center > Help Center > “Ticket log” or “Online support”.

Hành động

To withdraw manually: ensure withdrawal password and bank account are set up, access Finance > Withdrawals, click Withdraw, enter 6-digit password, select payout method, confirm. To set up auto-withdrawal: verify primary bank account in auto-withdrawal settings, toggle on auto-withdrawal. If withdrawal missing from bank: file ticket or contact online support via Help Center.

Điều kiện áp dụng

Applies to Vietnam region on TikTok Shop. Sellers must have settled funds in Seller Account Balance. Arrival time depends on actual bank processing time.


Nội dung gốc (Original)

Withdraw Seller Account Balance11/15/2023Applies to:VietnamPaymentsWhen is Money Available to Withdraw to the Bank Account? After money is settled to the Seller Account Balance, sellers can withdraw it to their bank account.To understand when the money is settled, please visit this feature guide.How to Perform a Withdrawal? Once the money is settled to the Seller Account Balance, sellers need to complete two things before they can perform a withdrawal.Set up withdrawal password.Set up a bank account.Sellers can then withdraw via one of the two methods below.Manual Withdrawal Step 1: Go to TikTok Shop Seller Center > Finance > Withdrawals on PC, or go to the Finance section on the Seller Center mobile app.Step 2: Click “Withdraw”.Step 3: Enter the 6-digit withdrawal password.Step 4: Select the payout method.Step 5: Click “Continue” on PC, or “Withdraw now” on the mobile app.Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.Sellers can only perform manual withdrawal once every 24 hours.Automatic Withdrawal Step 1: Go to TikTok Shop Seller Center > Finance > Withdrawals > Auto-withdrawal settings on PC, or go to the Finance section on the Seller Center Mobile app and click “Auto-withdrawals are off”.Step 2: Check if the primary bank account is the desired account for auto-withdrawals. If not, click “change”/“update” and choose the desired account.Step 3: Toggle on the “Auto-withdrawals” switch.Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.Automatic withdrawals happen once a week on Wednesday.FAQs What is the difference between Manual Withdrawal and Auto Withdrawal?Manual WithdrawalAuto WithdrawalPayment LocationManually withdrawn by seller from Seller Center (PC) or TikTok Shop Seller App (Mobile) to a manually chosen bank account.Automatically withdrawn to the primary bank account.Payment FrequencyOnce every 24 hoursExample: The seller successfully withdraws an amount manually at 2:00pm, December 29th.The seller can only withdraw again after 2:00pm, December 30th.Once a week on every WednesdayWithdrawal FeesFreeFreeMinimum Withdrawal Amount1,000 VNDMaximum Withdrawal Amount 500,000,000 VND per timeAre there any withdrawal fees?There is no withdrawal fee, be it manual or automatic withdrawals.Can sellers still perform manual withdrawal if they have activated auto-withdrawals?Yes, sellers can still perform manual withdrawal even if they have already activated auto-withdrawal. Note that sellers can only perform manual withdrawal once every 24 hours.After the amount is withdrawn, how long does it take to arrive at the bank account?The amount should arrive within 4 - 5 working days. However, the actual arrival time of payment depends on the actual processing time of the seller’s bank. If sellers have performed a successful Manual Withdrawal submission, can sellers cancel or change the submission?No. Once a withdrawal application is successfully submitted, it cannot be cancelled or changed.Where can sellers check the amount that has been successfully withdrawn?On TikTok Shop Seller Center on PCUnder Finance > Withdrawals, then find “withdrawal” under the column “Type”. Or Finance > Withdrawals, then go to the “Withdrawals” tab. On TikTok Shop Seller Center Mobile AppUnder Finance >All, marked as “Withdrawn to bank”Or under Finance > WithdrawalsWhat happens if the amount withdrawn does not show up on the bank account?Sellers can reach out to TikTok Shop support team in TikTok Shop Seller Center Help Center, and file an inquiry at “Ticket log” or speak to a representative via “Online support”.Is the content above helpful? PreviousSet Up a Bank Account to Receive Payment from TikTok ShopNext Cash AdvanceTable of contentsWhen is Money Available to Withdraw to the Bank Account?How to Perform a Withdrawal?Manual WithdrawalAutomatic WithdrawalFAQs

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