TikTok Shop Seller Homepage Dashboard Guide

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Published: 2022-12-13 · Source: crawler_authoritative

Tình huống

TikTok Shop seller dashboard homepage guide explaining all sections and metrics sellers need to monitor.

Insight

TikTok Shop seller homepage contains 4 main sections: (1) Let’s Start Your Business - setup items that disappear after completion; (2) Action Needed - order and product actions requiring attention including Pending Orders (unhandled paid orders placed by customers), Pending Returns (unhandled return/refund requests), Out of Stock SKUs (products out of stock), Quality Check Failed Products (products failed TikTok Shop quality check); (3) Data Proposal - sales funnel performance showing Revenue (amount received during selected period including refunded orders), Visitors (views received in short videos, showcases, shops, livestreams), Conversion Rate (Buyers divided by Visitors); (4) Store Performance - 30-day metrics including Ship-on-time Rate (orders shipped on time), Seller Cancellation Rate (orders cancelled by seller), Return Rate (returned orders).

Hành động

Check Action Needed section daily to manage pending orders, returns, out-of-stock SKUs, and quality check failures. Monitor Data Proposal section to track sales funnel performance through Revenue, Visitors, and Conversion Rate metrics. Reviews Store Performance metrics regularly to maintain ship-on-time rates, minimize seller cancellations, and manage return rates.

Điều kiện áp dụng

Applicable to all TikTok Shop sellers using the seller dashboard. Shop Adjustment Period applies to new shops.


Nội dung gốc (Original)

【Video】Homepage - All you need to check12/13/2022Account ManagementFind your daily important information and action needed items on homepage.2.1 Let’s Start Your BusinessThis section contains items that needed to be done before you start selling. This section will disappeared after the 3 items are completed.2.2 Action NeededThis section contains order and product related action that need your attention.Pending OrdersShows number of unhandled paid order placed by customer. Pending ReturnsShows number of unhandled return or refund request placed by customer. Out of Stock SKUsShows number of product that has been out of stock. Quality Check Failed ProductsShows number of product that failed TikTok Shop quality check. 2.3 Data ProposalThis sections shows today and yesterday sales funnel performance of your TikTok Shop.RevenueThe amount received during selected time period, including refunded orders. VisitorsThe number of views products received in short videos, showcases, shops and livestreams during selected time period. Conversion RateThe number of Buyers divided by Visitors during selected time period. 2.4 Store PerformanceThis sections shows your TikTok Shop store performance. Ship-on-time RatePercentage of orders that are shipped on time in the last 30 days. Seller Cancelation RatePercentage of orders that are canceled by seller in the last 30 days. Return RatePercentage of returned orders in the last 30 days. Is the content above helpful?You may also be interested in9 lessonsManage Seller CenterStart setting up your profile with the basic and necessary information for a seller at TikTok ShopSeller Sharing - Underme VietnamUnderme Vietnam specializes in providing sporty lingerie for women on the TikTok Shop platform. Desp…Shop Ownership Change ProcessNote: You will only be able to change ownership from to individual to corporate/household sellers or…Violation Points & Milestones for SellersWhat are Violation Points? Violation Points are points issued to sellers who breach our policies an…How can I change my login email address or phone number asso…To update your email address/phone number, please follow the steps below: Login to your TikTok Shop…Scam Prevention: Cash on Delivery (COD) Scam OrdersScam Prevention - Cash on Delivery (COD) Scam Orders TikTok Shop strives to provide a shopping exper…TikTok e-commerce short video music selection guideFor the purpose of upholding music copyright law, we recommend that everyone uses music with commerc…Adjustment Period for New ShopsNew Shop Adjustment Period All new shops on TikTok Shop start in the Shop Adjustment Period. During…Seller Sharing - Socomo ShopSocomo is a brand specializing in Korean-style women’s fashion, a rising star with a commendable tra…Seller Sharing - Tú Trinh FoodTu Trinh Food is a brand that combines the essence of cuisine and technology with its main product b…Table of contents2.1 Let’s Start Your Business2.2 Action Needed2.3 Data Proposal2.4 Store Performance

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