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Source URL: https://seller-vn.tiktok.com/university/essay?knowledge_id=1651976556824337 Title: Late

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Source URL: https://seller-vn.tiktok.com/university/essay?knowledge_id=1651976556824337 Title: Late

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Published: 2026-05-08 · Source: crawler_authoritative

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Late Dispatch Rate (LDR)08/21/2025Fulfillment PolicyWhat is the Late Dispatch Rate (LDR)? The Late Dispatch Rate (LDR) is the percentage of all orders (over a period of 7 calendar days) that take longer than the Service Level Agreement (SLA) periods to be updated to “Shipped” status after the initial order date. ❗ You should aim for an LDR of less than 4%. How does it work? For regular ordersOrders created before 14:00HThe order must be handed over within the logistics provider’s working hours and scanned by the LSP by 23:59H on the same working day*, inclusive of Saturdays.Orders created after 14:00HThe order must be handed over within the logistics provider’s working hours and scanned by the LSP by 23:59H on the next working day, inclusive of Saturdays.For Instant delivery ordersWhere can I find my LDR? You can find your LDR in the Shop Health section of the Seller Center.What about Non-Working days and Public Holidays? A “working day” refers to any day from Monday to Saturday. Sunday and Public Holidays are considered non-working days. Non-Working days and Public Holidays are not counted when your LDR is calculated.What would happen if I do not meet the target above? Enforcement actions may be taken depending on how high the number of late orders are. Order Volume Limits may be applied as follows:LDR is ≥10% but <30% → You will only be able to sell up to 90% of your average daily order volume LDR is ≥30% but <50% → You will only be able to sell up to 70% of your average daily order volume LDR is ≥50% → You will only be able to sell up to 50% of your average daily order volume You may also receive Vi phạm Points as follows:LDR is ≥ 10% → 2 Violation PointsLDR is ≥ 10% and late-dispatched orders ≥ 50 → 4 Violation pointsWhat happens if I breach these guidelines? If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.For more information, please see the TikTok Shop Seller Performance Evaluation Policy.Is the content above helpful? PreviousSeller-Fault Cancellation Rate (SFCR)Next Fast Dispatch Rate (FDR)You may also be interested in1 lessonSeller-Fault Cancellation Rate (SFCR)Learn more about Seller-Fault Cancellation Rate, how to calculate it & how to maintain a low SFCRTikTok Shop Vietnam Instant Shipping FeesDear Seller, Starting from 3 September 2025, TikTok Shop offers Instant delivery service for selecte…TikTok Shop Platform Abuse PolicyTikTok Shop is committed to maintaining a fair and trustworthy marketplace for all users. This Polic…What are the order Vận chuyển timelines for Standard Orders…When handing over packages to Logistics Service Provider (LSP), the order fulfillment timelines diff…Order Handling Capacity ToolThis tool is currently in the pilot phase and will be available only to selected sellers starting 13…Appeal Documentation for Fulfilment-related ViolationsWe recognise that situations can arise where you are unable to ship out your orders in time. We will…Table of contentsWhat is the Late Dispatch Rate (LDR)?How does it work?Where can I find my LDR?What about Non-Working days and Public Holidays?What would happen if I do not meet the target above?What happens if I breach these guidelines?

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Late Dispatch Rate (LDR)08/21/2025Fulfillment PolicyWhat is the Late Dispatch Rate (LDR)? The Late Dispatch Rate (LDR) is the percentage of all orders (over a period of 7 calendar days) that take longer than the Service Level Agreement (SLA) periods to be updated to “Shipped” status after the initial order date. ❗ You should aim for an LDR of less than 4%. How does it work? For regular ordersOrders created before 14:00HThe order must be handed over within the logistics provider’s working hours and scanned by the LSP by 23:59H on the same working day*, inclusive of Saturdays.Orders created after 14:00HThe order must be handed over within the logistics provider’s working hours and scanned by the LSP by 23:59H on the next working day, inclusive of Saturdays.For Instant delivery ordersWhere can I find my LDR? You can find your LDR in the Shop Health section of the Seller Center.What about Non-Working days and Public Holidays? A “working day” refers to any day from Monday to Saturday. Sunday and Public Holidays are considered non-working days. Non-Working days and Public Holidays are not counted when your LDR is calculated.What would happen if I do not meet the target above? Enforcement actions may be taken depending on how high the number of late orders are. Order Volume Limits may be applied as follows:LDR is ≥10% but <30% → You will only be able to sell up to 90% of your average daily order volume LDR is ≥30% but <50% → You will only be able to sell up to 70% of your average daily order volume LDR is ≥50% → You will only be able to sell up to 50% of your average daily order volume You may also receive Violation Points as follows:LDR is ≥ 10% → 2 Violation PointsLDR is ≥ 10% and late-dispatched orders ≥ 50 → 4 Violation pointsWhat happens if I breach these guidelines? If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.For more information, please see the TikTok Shop Seller Performance Evaluation Policy.Is the content above helpful? PreviousSeller-Fault Cancellation Rate (SFCR)Next Fast Dispatch Rate (FDR)You may also be interested in1 lessonSeller-Fault Cancellation Rate (SFCR)Learn more about Seller-Fault Cancellation Rate, how to calculate it & how to maintain a low SFCRTikTok Shop Vietnam Instant Shipping FeesDear Seller, Starting from 3 September 2025, TikTok Shop offers Instant delivery service for selecte…TikTok Shop Platform Abuse PolicyTikTok Shop is committed to maintaining a fair and trustworthy marketplace for all users. This Polic…What are the order fulfillment timelines for Standard Orders…When handing over packages to Logistics Service Provider (LSP), the order fulfillment timelines diff…Order Handling Capacity ToolThis tool is currently in the pilot phase and will be available only to selected sellers starting 13…Appeal Documentation for Fulfilment-related ViolationsWe recognise that situations can arise where you are unable to ship out your orders in time. We will…Table of contentsWhat is the Late Dispatch Rate (LDR)?How does it work?Where can I find my LDR?What about Non-Working days and Public Holidays?What would happen if I do not meet the target above?What happens if I breach these guidelines?

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