TikTok Shop Shipping Fee Discount Eligibility and Access Requirements
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Published: 2025-06-29 · Source: crawler_authoritative
Tình huống
TikTok Shop sellers wanting to use shipping fee discounts as a promotional tool to attract customers by covering all or part of shipping costs.
Insight
Shipping fee discounts on TikTok Shop allow sellers to bear all or part of shipping costs for customers, accessible through the Shipping Fee Discount Promotional Tool on Seller Center. To access this feature, sellers must meet two eligibility criteria: (1) Completed the New Shop Probation Period - this is currently a fixed requirement with no way to bypass it; (2) Have a positive account balance (account balance above $0). A negative account balance will not affect active discounts already published, but sellers will be unable to publish new promotions until the balance is restored. Fulfilling orders may help maintain a positive account balance. The New Shop Probation Period is mandatory and cannot be waived at this time.
Hành động
To create shipping discounts, navigate to Seller Center > Promotions > Promotional Tools > Shipping Fee Discount. To maintain a positive account balance, focus on fulfilling orders. Performance Metrics can be checked directly in the Seller Center. If account balance is negative, fulfill pending orders to restore balance before publishing new promotions.
Điều kiện áp dụng
Only applicable after completing New Shop Probation Period. Requires positive account balance (above $0). New Shop Probation Period is a fixed requirement that cannot be bypassed.
Nội dung gốc (Original)
Promotional Tools - Shipping Fee Discount Eligibility06/29/2025Promotion ToolWhat are shipping fee discounts? You may choose to offer a shipping discount on orders by bearing all or part of the shipping costs for customers. You may do this though the Shipping Fee Discount Promotional Tool on the Seller Center.To learn more about shipping fee discounts, please click here.How can I access Shipping Fee Discounts To access shipping fee discounts, you must meet the following criteria:Completed the New Shop ProbationHave a positive account balance (account balance above $0)Sellers can create shipping discounts through Seller Center > Promotions > Promotional tools > Shipping Fee Discount.Shipping fee discounts FAQ How can I fix my account balance?Fulfilling orders may help maintain a positive account balance. Will a negative account balance affect my current shipping discounts? No, your account balance will not impact active discounts, but you will be unable to publish new promotions. Is there a way for me to qualify for the Shipping Fee Discount promotion tool without serving the New Shop Probation Period? No, currently the probation period is a fixed requirement. Where can I check my shop’s Performance Metrics? You can check your shop’s Performance Metrics in the Seller Center. Is the content above helpful? PreviousTikTok Shop Mall Qualification Next Campaign Qualification GuidelinesYou may also be interested in11 lessonsPromotion ToolsEnhance the customer experience with promotional tools available in the TikTok Shop merchant centerSeller LIVE Interactive VoucherThis article teaches you how to use LIVE Interactive Vouchers to increase your average order value a…Promo CodePromo Code This article teaches you how to use Promo Code as a flexible external distribution tool t…Review CouponThis article introduces Review Coupon, a seller-funded promotional tool designed to help you collect…Recommended PromotionThis article introduces Recommended Promotion, a personalized assistant built directly in your Selle…Livestream InteractionProduct Selling PointsShort Video TipsGiveawaysPlatform and Seller Promotional ActivitiesTable of contentsWhat are shipping fee discounts?How can I access Shipping Fee DiscountsShipping fee discounts FAQ
Liên kết
- Nền tảng: TikTok Shop
- Funnel: Completion (Hoàn tất đơn)
- Nguồn: https://seller-vn.tiktok.com/university/essay?knowledge_id=6837776050325250
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