KakaFlow KB

TikTok Shop Seller Registration FAQs: Document Rejection Reasons

4 phút đọc

TikTok Shop Seller Registration FAQs: Document Rejection Reasons

Trust: ★★★☆☆ (0.90) · 0 validations · factual

Published: 2025-11-06 · Source: crawler_authoritative

Tình huống

Seller attempting to register as a seller on TikTok Shop Vietnam platform, submitting identification documents for verification and facing document rejection issues.

Insight

There are four main reasons for document rejection: (1) Inaccurate Documentation, (2) Unclear Documentation, (3) Damaged Documentation, and (4) Underage Applicant. For Individual Sellers, valid identification documents include Personal Identification Card (9-digit or 12-digit). Corporate sellers must provide Certificate of Business Registration. Business household sellers must provide Certificate of Household Business Registration. Documents that are NOT allowed: screenshots, black-and-white images, handwritten copies, passports, expired documents, and damaged documents. Image guidelines require: original color scan without filters/edits/crops, well-lit photos against single-colored background, all edges/corners must be visible, all information must be readable, no part of document covered, no blurry blocks or mosaic, and address must exactly match the ID address (do not abbreviate terms - e.g., write “Quận Tân Bình” not “Q. Tân Bình”). Eligibility requirements for Individual Sellers: must be Vietnamese citizen and at least 18 years old (calculated to birthday date).

Hành động

Before submitting documents, ensure they are original color scans in valid formats (not screenshots or black-and-white). Photos must be clear, unedited, well-lit against single-colored background with all corners visible. Verify address matches exactly with ID (use same spelling and abbreviations as on ID). Check document expiration date before submission. Individual sellers must confirm they are Vietnamese citizens aged 18 or older at time of registration. Application results will be sent within one working day.

Điều kiện áp dụng

Applies to all seller types (Individual, Corporate, Business household) registering on TikTok Shop Vietnam. Individual sellers must be Vietnamese citizens aged 18+.

Nội dung gốc (Original)

Seller Registration FAQs06/11/2025Why were my submitted documents rejected? Your documents may not have been submitted in accordance with our guidelines. Please pay close attention to the following when you receive these rejection reasons:Inaccurate DocumentationUnclear DocumentationDamaged DocumentationUnderage Applicant⚠️Your submitted documents may not qualify as valid documents. Identification Documents✔️ Please provide original color scan of any of the following documents:Personal sellerIdentification Card (9 digit or 12 digit)Corporate sellerCertificate Of Business RegistrationBusiness household sellerCertificate of Household Business Registration❌ The following documents are not allowedScreenshotsBlack-and-white imagesHandwritten copiesPassportsExpiredDamaged⚠️Your submitted documents may not meet our image guidelines. Photos/scans must be clear and of original documentation. Provide the original version of the image without any filters, edits, crop, flaredEnsure photos are well-lit and taken against a single-coloured backgroundAll edges/corners of each document must be included in the pictureAll information must be readableEnsure that no part of the document is coveredNo blurry blocks or mosaic should appear on the docYour address must be an exact match of the address in your submitted ID.❗ Please take note to abbreviate or fully spell out terms with reference to your ID. For example, if your ID says “Quận Tân Bình”, do not abbreviate it to “Q. Tân Bình"".⚠️Your information does not meet requirement to onboard To apply to be an Individual Seller, you must meet the following requirementsSeller must be Vietnamese citizenSellers must be at least 18 years old (calculated to the birthday date).Additional InformationYou can expect to receive the results of your application within one working day. Please contact Customer Service if you face any issues during the onboarding process.Is the content above helpful? PreviousAdjustment Period for New ShopsNext Updating Personal Details via Seller Qualification CenterTable of contentsWhy were my submitted documents rejected?⚠️Your submitted documents may not qualify as valid documents.Identification Documents⚠️Your submitted documents may not meet our image guidelines.⚠️Your information does not meet requirement to onboardAdditional Information

Liên kết

Xem thêm:

Sơ đồ

Liên kết ngược