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Restricted Products

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Restricted Products

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Published: 2025-06-29 · Source: crawler_authoritative

Tình huống

TikTok Shop sellers listing products in special categories need prior platform approval. This applies to sellers on TikTok Shop Vietnam who want to list products in Beauty and Personal Care, Baby Food and Milk Formula, Food Supplement, and Food and Beverage categories.

Insight

Restricted Products on TikTok Shop are those requiring prior approval through a category approval process. Sellers must submit certifications, testing reports, product/package images, and other regulatory documentation.

Beauty and Personal Care Products require: Cosmetic Product Notification; image(s) of packing labels containing all mandatory information; cosmetic product name; functions; usage instructions; ingredients; name and country of origin of production; size, content, or net weight; expiration date; warning/caution statements. Sản phẩm cấm beauty items include: products with medical claims or applications; products prohibited by governmental agencies or containing prohibited ingredients such as mercury, hydroquinone, etc.; products restricted or recommended for professional use only; second-hand beauty and personal care products.

Baby Food and Milk Formula Products require: Certificate of Advertisement Content; age recommendation; ingredients; shelf life; expiration date; warning/caution statements; other applicable details.

Food Supplement Products (including wellness, beauty, fitness, baby and maternity vitamins and supplements) require: Certificate of Advertisement Content; Product Announcement Registration; Product Self-declaration Form with signature and seal, testing reports, label and packaging; Certificate of Food Safety (GMP certificate, ISO 22000, IFS, FSSC 22000, HACCP, or similar valid certifications); product ingredients; shelf life or expiration date(s); warning/caution statements; mandatory disclaimer: “This product is not a medicine and is not a substitute for medicine.”; manufacture date(s); other applicable details.

Food and Beverage Products require: Product Announcement Registration; Product Self-declaration Form with signature and seal, testing reports, label and packaging details; Certificate of Food Safety (GMP certificate, ISO 22000, IFS, FSSC 22000, HACCP, or similar valid certifications); pictures of product and packaging; shelf life; expiration date; manufacture date(s); warnings/caution; ingredients; other applicable details. Perishable products must clearly display expiration dates in product description.

Violations may result in enforcement actions against seller accounts, with repeated offenses leading to more significant penalties. Sellers can appeal enforcement actions via Seller Center following Seller Appeal Guidelines.

Hành động

Before listing products in restricted categories, sellers must: 1) Prepare all required documentation specific to their product category; 2) Submit certifications, testing reports, product/package images, and regulatory documentation for category approval; 3) Ensure Beauty and Personal Care products have complete label information and do not contain Sản phẩm cấm ingredients like mercury or hydroquinone; 4) Ensure Food and Beverage products have appropriate packaging and reasonable remaining shelf life; 5) Include mandatory disclaimer for supplements: “This product is not a medicine and is not a substitute for medicine.”; 6) Display expiration dates clearly in product description for perishable products; 7) If enforcement action is taken, raise appeal via Seller Center following Seller Appeal Guidelines; 8) Reviews Vi phạm Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for details on penalties.

Điều kiện áp dụng

Applies to TikTok Shop sellers in Vietnam listing products in Beauty and Personal Care, Baby Food and Milk Formula, Food Supplement, and Food and Beverage categories. Prior category approval is mandatory.

Nội dung gốc (Original)

Restricted Products06/29/2025Listing RestrictionsManage ProductsWhat are Restricted Products? Restricted Products are those that require prior approval from TikTok Shop to be sold. You may be required to pass a category approval process by submitting documents such as certifications, testing reports, product or package images, and other regulatory documentation.You may be prompted to provide these when uploading products in the following categories.Beauty and Personal Care Products This category will require sellers to provide specific product details and documents showing the product is safe for customers and compliant with relevant laws and regulations. ❗ Required documentationCosmetic Product NotificationImage(s) of packing labels containing all mandatory information required by relevant laws and regulationsCosmetic product nameFunctionsUsage instructionsIngredientsName and country of origin of productionSize, content, or net weightExpiration dateWarning/caution statements⚠️ Note: The following beauty and personal care products may not be listed.Products that have medical claims or applications.Products that are prohibited by governmental agencies or contain prohibited ingredients such as mercury, hydroquinone, etc.Products that are restricted or recommended for professional use only.Second-hand beauty and personal care products.Baby Food and Milk Formula ProductsThis category of products requires sellers to ensure that their product details are appropriately described and labelled.❗ Required documentationCertificate of Advertisement ContentAge recommendationIngredientsShelf life Expiration dateWarning/caution statementsOther details where applicableFood Supplement Products This category of products includes wellness, beauty, fitness, baby and maternity vitamins and supplements. You are required to ensure that all product details are appropriately described and labelled.❗ Required documentationCertificate of Advertisement ContentProduct Announcement RegistrationProduct Self-declaration Form with signature and seal, testing reports, label and packagingCertificate of Food Safety: such as GMP certificate, ISO 22000, IFS, FSSC 22000, HACCP, or similar valid certifications.Product ingredientsShelf life or expiration date(s)Warning/caution statementsMandatory disclaimer for supplements: “This product is not a medicine and is not a substitute for medicine.”Manufacture Date(s)Other details where applicableFood and Beverage Products This category of products requires sellers to ensure that their products are packaged appropriately, and have reasonable remaining shelf life. Perishable products must clearly have the expiration dates displayed in the product description.❗ Required documentationProduct Announcement RegistrationProduct Self-declaration Form with signature and seal, testing reports, label and packaging detailsCertificate of Food Safety: such as GMP certificate, ISO 22000, IFS, FSSC 22000, HACCP, or similar valid certifications.Pictures of the product and its packagingShelf lifeExpiration dateManufacture Date(s)Warnings/Caution (if any)Ingredients Other details where applicableWhat happens if I breach these guidelines?If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.Please see our Violation Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for more information. If you think an enforcement action has been taken against you in error, please raise an appeal via the Seller Center. Please read our Seller Appeal Guidelines article for more information.Please see our TikTok Shop Restricted and Unsupported Products Guidelines for more information.Is the content above helpful? PreviousProhibited and Unsupported ProductsNext Invite-Only ProductsYou may also be interested in5 lessonsProduct Listing And ManagementListing your product is the first step in officially bringing your product to consumers.1 lessonWhat causes Incomplete Information in product listings? (Inf…Best practices to avoid Incomplete Information violationAppeal Guidelines for IPR PenaltiesAppealing Intellectual Property Rights (IPR) Violations At TikTok Shop, we work hard to create a se…Compatible ProductsSome products are designed to be used with other products or support their functionality. These incl…Refurbished/Second-hand Product Listing GuidelinesWhen listing refurbished or second-hand products, you are required to follow certain criteria. Refu…Adding Existing Products from TikTok ShopGetting your products live is the first essential step to succeeding on our platform. While we offer…Branded Products Listing GuidelinesWhat are Branded Products? Branded products are products bearing a brand. The brand and its features…Price DiagnosisThis feature will help sellers to review their product price competitiveness in TikTok Shop and full…Trademark InfringementWhat is a Trademark? A trademark includes but is not limited to words, symbols, slogans, designs, sh…Product Listing and Image Editor on Seller Center AppImage Editor The new product image editor enables sellers to take product pictures continuously and…Table of contentsWhat are Restricted Products?Beauty and Personal Care Products❗ Required documentationBaby Food and Milk Formula Products❗ Required documentationFood Supplement Products❗ Required documentationFood and Beverage Products❗ Required documentationWhat happens if I breach these guidelines?

Images in this article:

  • [Hình 1] Đây là giao diện TikTok Shop với nhãn “Shop opening” trong thanh tìm kiếm và tiêu đề “PRODUCT LISTING AND MANAGEMENT” bên dưới. Bên trái có hình ảnh minh họa cửa hàng màu hồng và một hộp carton.
  • [Hình 2] Hình ảnh hiển thị dòng chữ “What causes Incomplete Information in product listings?” trên nền tối với các hình tròn màu đỏ và xanh ngọc trang trí. Không có UI labels, số liệu hay tên sản phẩm cụ thể nào khác.
  • [Hình 3] Ảnh chụp màn hình hiển thị logo “TikTok Shop” ở góc trên bên trái, nhãn “Policy Guide” màu hồng ở góc trên bên phải, và tiêu đề chính “Appeal Guidelines for IPR Penalties” ở giữa bên trái, bên cạnh là hình minh họa ngôi nhà cửa hàng 3D với mái hiên sọc xanh trắng, túi mua sắm, ngôi sao và biểu tượng dấu tích màu hồng.
  • [Hình 4] Hình ảnh hiển thị logo “TikTok Shop” ở góc trái, tiêu đề chính “Compatible Products” ở giữa, và nút “Policy Guide” màu đỏ ở góc phải trên. Bên phải có hình minh họa điện thoại với mái hiên cửa hàng, túi mua sắm màu hồng và biểu tượng trái tim.
  • [Hình 5] Ảnh chụp màn hình hiển thị logo “TikTok Shop” ở góc trên bên trái, nhãn “Policy Guide” màu đỏ ở góc trên bên phải, và dòng chữ lớn “Refurbished/Second-hand Product Listing Guidelines” ở giữa. Bên phải có hình minh họa điện thoại với mái hiên cửa hàng, túi mua sắm màu hồng và biểu tượng trái tim.
  • [Hình 6] Hình ảnh hiển thị giao diện TikTok Shop với nhãn “Policy Guide” ở góc trên bên phải và tiêu đề chính “Branded Products Listing Guidelines”. Có hình minh họa điện thoại với mái hiên cửa hàng, túi mua sắm màu hồng và biểu tượng trái tim.
  • [Hình 7] Ảnh chụp màn hình hiển thị tính năng “Price Diagnosis” với nền màu hồng, có biểu tượng giỏ hàng, túi mua sắm với logo TikTok, và vé giảm giá có ký hiệu ”%“.
  • [Hình 8] Ảnh chụp màn hình hiển thị logo “TikTok Shop” ở góc trên bên trái, nhãn “Policy Guide” màu đỏ ở góc trên bên phải, và dòng chữ lớn “Trademark Infringement” ở giữa bên trái. Bên phải có hình minh họa gồm lá chắn màu hồng với dấu tích trắng, giày thể thao màu hồng, túi xách và biểu tượng trái tim.
  • [Hình 9] Ảnh chụp màn hình quảng bá tính năng “Product Listing & Image Editor on App” của TikTok Shop, thuộc TikTok Shop Academy. Trong hình có logo TikTok Shop, hình minh họa điện thoại với thanh tìm kiếm, mũ tốt nghiệp và túi mua sắm có logo TikTok.

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